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At Khatakhori, we are committed to delivering high-quality stationery designed to bring joy. However, we do not accept returns or offer refunds for the following reasons:
- Change of mind
- Dislike of design or style
- Ordering the wrong size or variant by mistake (So please read the item description carefully before placing your order.)
Returns and refunds are only applicable if:
- You received a defective or damaged product
- You received the wrong item (different from your original order)
Important Return Conditions:
- You must contact us within 3 days of receiving the order
- Clear photo or video proof of the issue is required
- The item must be unused and in original packaging
- Partial returns are not accepted — the entire product/package must be returned
- Fraudulent return claims will not be eligible for any refund or replacement
Once the return is verified and the complete package is received, we will process a full refund or send a replacement, based on your preference.
Thank you for choosing Khatakhori. Your trust means the world to us!